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Quickstart
Rewards HelpHow to redeem a rewardReward Vault and redemption codesI redeemed a reward but haven't received itMy reward code is invalidMy reward says it's already been claimedProblems using a rewardI want a refundWhat region is this reward for?I bought a reward for the wrong regionCan I redeem rewards outside the US?Reward out of stockCan you add a reward I want?Prepaid Visa and Mastercard FAQSupported PayPal countriesSupported Venmo countriesSupported Prepaid Visa and Mastercard countries
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RewardsRewards Help

How to redeem a reward

Redeem any reward on the Salad Storefront with your Salad Balance, and find it afterwards in the Reward Vault or your email.

Rewards are redeemed on the Storefront with your Salad Balance. You need enough balance to cover the reward's price; once you click Buy Now the redemption is final, so check the reward's region and description first.

Find the reward

Open the Storefront and scroll or use the search bar to find the reward you want, then click it.

Selecting a reward

Check the reward page

The reward page shows the full name, description and price. Before you continue, make sure:

  • the name and description match what you want (the right game, platform or card type), and
  • the reward is for your region and currency.

When you are sure, click Buy Now at the top right.

Pay with Salad Balance

The checkout screen shows what you are about to redeem. Salad plays for keeps: there are no refunds or exchanges once a reward is redeemed, so confirm the details, then click Pay with Salad.

checkout page

Collect your reward

A notification confirms the redemption. Codes for some games, subscriptions and gift cards appear in your Reward Vault and in a redemption email. Cash-like rewards (PayPal, Venmo, prepaid Visa and Mastercard, etc) are delivered by email with a claim link instead.

Targeted rewards

Setting a reward as your target adds a progress bar that tracks your balance against its price. Your Salad Balance is not locked to it, so you can change the target at any time without losing anything, and you can redeem a different reward whenever you have enough balance.

Need help?

If the reward has not arrived, see I redeemed a reward but haven't received it. For anything else, contact Salad Support.

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Rewards Help

How to redeem rewards with your Salad Balance, what to do when a reward is late, invalid or out of stock, and which regions each reward supports.

Reward Vault and redemption codes

Where to find the codes and history of your redeemed rewards, and which rewards are delivered by email instead of the Vault.

On this page

Find the rewardCheck the reward pagePay with Salad BalanceCollect your rewardTargeted rewardsNeed help?