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Rewards HelpHow to redeem a rewardReward Vault and redemption codesI redeemed a reward but haven't received itMy reward code is invalidMy reward says it's already been claimedProblems using a rewardI want a refundWhat region is this reward for?I bought a reward for the wrong regionCan I redeem rewards outside the US?Reward out of stockCan you add a reward I want?Prepaid Visa and Mastercard FAQSupported PayPal countriesSupported Venmo countriesSupported Prepaid Visa and Mastercard countries
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Can I redeem rewards outside the US?

Yes: the Storefront has rewards for most countries, as long as you pick the version for your region and currency.

Yes. The Storefront carries rewards for various regions and countries. When you choose a reward, pick the version for your region or currency: it is stated in the reward's name, image or description (see What region is this reward for?). Redemptions are final, so a reward for the wrong region cannot be exchanged.

For cash-like rewards, check the supported-countries lists before redeeming:

  • Supported PayPal countries
  • Supported Venmo countries (US territories only)
  • Supported Prepaid Visa and Mastercard countries

If a reward is not available for your region yet, it may appear later: check back, or tell us which reward you would like.

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I bought a reward for the wrong region

What happens when you redeem a reward that is not valid in your country, and why Salad cannot exchange it.

Reward out of stock

Why a Storefront reward shows as out of stock, why Salad cannot say when it will be back, and what to do in the meantime.