Your account
Answers about your Salad account - deletion, privacy requests, email changes, balance expiration, limits and keeping your account secure.
Everything about the account itself: how to delete it, how to request your data, what happens to your Salad Balance over time, and how to keep the account safe.
Managing your account
How can I delete my account?
Request deletion by email. It is irreversible and any remaining balance is lost.
Can I change the email address for my account?
No. What to do instead if you are moving to a new email.
Can I create multiple accounts?
No - it breaks the Terms, and duplicate machine IDs cause job failures.
Does my Salad Balance expire?
Balance expires after 12 months without logging in or Chopping.
Balance and redemptions
Is there a withdrawal limit?
The daily redemption cap and how it is applied.
Can I convert my earnings into cryptocurrency?
Yes, through RENDER tokens in the Storefront.
Can I deposit or withdraw cryptocurrency?
No - your Salad account is not a wallet.
Security and privacy
Keeping your account secure
A short checklist to protect your account and Salad Balance.
I've received a suspicious login attempt
What a login code you did not request means and what to do.
Does the application use my data in any way?
What Salad collects and how it is used.
Reporting a security issue
How to tell us about a vulnerability you have found.
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