TroubleshootingPC Configuration
I can't get Salad to download
What to do when the Salad installer will not download: browser download blocks, antivirus, cache and trying another browser.
The Salad installer is a Windows .exe, and browsers and antivirus tools are cautious about those. Work through these
in order.
- Allow the download in your browser. Chrome and Edge often hold
.exedownloads for review. Open the downloads list (the arrow icon at the top right, or Ctrl + J) and choose Keep or Download anyway. In Edge, click the ... next to the blocked file and choose Keep. - Check your antivirus. Some antivirus products quarantine the installer as soon as it lands. Look in the product's quarantine or protection log, restore the file and add it to the exclusions. See Antivirus; the installer is genuine, and you can verify its hash.
- Try another browser or a private window. Extensions and a corrupt cache can break downloads; clearing the browser cache also helps.
- Download from GitHub instead. The same installer is published on the Salad GitHub releases page.
- Check your network. School, work and some ISP networks block executable downloads. Try a different network or a mobile hotspot.
If none of these work, tell Salad Support which browser you use and what message the browser or antivirus shows.
Edit on GitHub
Last updated on

