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TroubleshootingPC Configuration

Correct system time error

Fix a wrong Windows clock, which stops Salad from logging in, connecting to its servers or getting jobs, by turning on automatic time sync.

Salad's connections to its servers are signed with the current time. If your PC clock is off by more than a few minutes, logins fail, the app shows connection or certificate errors, and jobs cannot be assigned. Check the clock in the taskbar against online tools; if it is wrong, or the time zone is wrong, follow the steps below.

Set time automatically

  1. Right-click the clock in the taskbar and choose Adjust date and time.

    Screenshot of Windows Taskbar opening Change date and Time options

  2. Turn Set time automatically and Set time zone automatically on, and check that the time zone shown is yours.

    Screenshot showing Set Time Automatically option in Windows Settings

Force a sync with the internet time server

  1. Press Windows + R, type timedate.cpl and press Enter.

    Screenshot of Windows Run prompt

  2. Open the Internet Time tab and check when the clock last synchronized. Windows normally syncs about once a day.

    Screenshot showing Internet Time settings in Windows

  3. If it has not synced recently or reports an error, click Change settings, pick another server from the list (for example time.windows.com or time.nist.gov) and click Update now.

    Screenshot of dropdown options in Internet Time settings in Windows

Restart Salad after the clock is corrected. If the clock drifts again after every reboot, the motherboard's CMOS battery is probably flat; it is a cheap coin cell that any PC shop can replace.

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Set time automaticallyForce a sync with the internet time server