Salad Support

Troubleshooting

Find the right guide for a Salad problem: Degraded State notifications, not earning, container downloads, connection and login, antivirus and PC configuration.

Pick the section that matches what you see.

Degraded State

The app shows a notification with an error number. Every code, explained and fixed.

Not Earning

Finding Job for hours, rate dropped to 0, job running but no earnings, jobs restarting.

Container Jobs

Downloads that crawl or fail, storage errors, virtualization conflicts.

Connection & Login

Stuck on Connecting, login codes, passkeys, ISP blocks.

Antivirus

Whitelist Salad in every major antivirus and firewall.

PC Configuration

.wslconfig, DISM, PowerShell, system time, download problems.

Salad App

General steps when nothing else fits.

Edit on GitHub

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How to create a HAR file

Record the network requests of the Salad web app or the Salad app's developer console and export them as a HAR file for Support.

Salad App

General troubleshooting for the Salad app when no other guide fits.