Degraded State error codes
Reference table of every error code shown in Salad's Degraded State notifications, what each one means and where to fix it.
Every Degraded State notification ends with a number. Find yours below. The codes come from two places: negative codes are raised by the Salad app on Windows while it sets up or starts a job; positive codes come from the compatibility check that runs inside the container environment before each container job.
Container environment and job start (negative codes)
| Code | Notification title | What it means | Guide |
|---|---|---|---|
| -1 | Failed to start workload | A job stopped for a reason the app couldn't classify. | Failed to start workload |
| -2 | Failed to start container environment | The Linux environment could not be imported into WSL. | Failed to start container environment |
| -3 | Failed to start container environment | The environment imported but its service failed to start. | Failed to start container environment |
| -4 | Failed to start workload | The job's files could not be downloaded. | Downloads slow or failing |
| -5 | Failed to start workload | The job downloaded but could not be started. | Failed to start workload |
| -7 | GPU drivers out of date | The job could not be given access to the GPU (driver problem). | Salad cannot access your GPU |
| -10 | Failed to start workload | The job took too long to start and was cancelled. | Failed to start workload |
Any other number means a failure the app couldn't classify ("Unable to run container workload"); codes -6, -8, -9 and -11 are rare and usually clear on the next attempt. If one keeps coming back, send support your logs.
Compatibility check (positive codes)
| Code | Notification title | What it means | Guide |
|---|---|---|---|
| 11 | Salad cannot access your GPU | The GPU isn't visible inside the container environment. | Salad cannot access your GPU |
| 12 | Salad cannot access your GPU | The GPU responded, but its status couldn't be read. | Salad cannot access your GPU |
| 13 | Insufficient VRAM | Too much of the card's VRAM is already in use. | Insufficient VRAM |
| 14 | GPU power limit set | The card's power limit is set below what we support. | GPU power limit |
| 15 | GPU power unavailable | The card's power settings couldn't be read at all. | GPU power limit |
| 16 | High GPU usage | The card was in use when the check ran. | High GPU usage |
| 17 | High GPU temperature | The card was too hot when the check ran. | High GPU usage |
| 18 | Insufficient VRAM / High VRAM activity | Something is reading and writing the card's memory too heavily. | Insufficient VRAM |
| 19 | GPU drivers out of date | The installed driver is too old, or not compatible with the CUDA version jobs need. | Salad cannot access your GPU |
| 21 | Salad cannot access your GPU | Same cause as 11, found by a different part of the check. | Salad cannot access your GPU |
| 22 | Salad cannot access your GPU | Same cause as 12, found by a different part of the check. | Salad cannot access your GPU |
| 23 | GPU failed health test | The card didn't complete the health test. | GPU performance low |
| 24 | Insufficient VRAM | Same as 13, measured during the benchmark. | Insufficient VRAM |
| 25 | Insufficient VRAM | Same as 13, measured on a second pass. | Insufficient VRAM |
| 31 | Container networking issues | The container environment couldn't reach Salad's services (TCP). | Container networking issues |
| 32 | Container networking issues | The container environment couldn't resolve names on the internet (UDP/DNS). | Container networking issues |
| 41 | Unable to run compatibility test | The check itself couldn't run on your GPU. | High GPU usage |
| 42 | GPU performance low | The benchmark scored below similar GPUs. | GPU performance low |
| 101 | GPU ECC enabled | Error-correcting memory is on, which reduces usable VRAM. | How to disable ECC |
Notifications without a number
| Notification | Guide |
|---|---|
| Failed to update container environment | Failed to update container environment |
| Problem detecting hardware | Problem detecting hardware |
| Your GPU is temporarily disabled | GPU temporarily disabled |
Last updated on
Degraded State
What the Degraded State notification in the Salad app means, how to read the error code, and which guide fixes each one.
Failed to update container environment
Fix the "Failed to update container environment" / "WSL kernel updates are required" Degraded State notification, including the cases where wsl --update already says you're up to date.