Unfortunately, we do not offer refunds or exchanges for keys. As stated on our checkout window:
- Salad plays for keeps, no refunds
Your rewards are sent via instant digital delivery, this means there is no way to "return" your key, or for us to invalidate the key to no longer be active. Because of this, we have to operate under a No Refunds policy.
If you are having an issue activating your key, please check our other FAQ, or contact Salad Support here and we can do our best to assist you.