FAQ on Salad Swag

Please note that these terms are only for Salad Swag orders such as stickers, posters and apparel. Non Salad Swag or Merch orders may be bound to different terms.


Do I need to pay for shipping?

The cost of shipping is included in the price of the item from our storefront, you do not need to pay any additional fees for shipping or handling.


Do I need to pay import duty?

Depending on your region, you may need to pay import duty fees, this is not included in the price on Salad and you will need to independently pay this to the courier service delivering your order. You should check your local restrictions and rules regarding import duty to check if this applies to you. You should be notified by your courier if this will apply as well.


Where can I order them? 

There are a couple restrictions on where Salad Swag can be delivered, these are: North Korea, Cuba, Iran, Crimea, and Syria.


Due to Covid-19 restrictions, Salad Swag orders also temporarily cannot be delivered to these regions: Brunei, Eritrea, French Guiana, French Polynesia, Guadeloupe, Laos, Martinique, Mongolia, Myanmar, Reunion Island, Samoa, Saint Pierre and Miquelon, South Sudan, Tajikistan, Timor-Leste, Turkmenistan, and Yemen. This list may change in the future as Covid-19 restrictions around the world change.


Some of my order hasn't come, where is it?

If you have placed an order for multiple items, or purchased a bundle of items, they may arrive in multiple deliveries and boxes. This is because all of the items in your order may not be available at the same fulfilment centre, and has been shipped from separate facilities. You should receive tracking information for all parts of your order to allow you to track them independently. 


What's the status of my order?

Once your order has been fulfilled and confirmed, you should receive tracking information for your order which will allow you to see the status, and estimated delivery dates from the delivery courier.

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