Some of my physical order hasn't arrived

When ordering or receiving multiple physical items from the Salad store, you may receive it in multiple shipments, instead of a single delivery. This is because your order may not be able to be entirely fulfilled at a single facility, and will instead be shipped from several locations. 

 

You may have received tracking information via text or email for your delivery, you can use these to track your order. If you have not received tracking information, please allow up to 14 days after your first delivery before contacting us. You can contact us via Live Chat between Monday - Friday from 9AM - 6PM PST by clicking the widget at the lower right corner and selecting "Live Chat", or you can send us an email contact form here.

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